Our Commitments
Bénodet Tourist Office is classified in category I and is a member of the Regional Federation of Tourist Offices of Brittany and of ADN Tourisme.
As part of its missions, the Tourist Office makes the following commitments:
Home
A digital welcome:
- Propose a dedicated quadrilingual website suitable for consultation via on-board media.
- Offer a tourist information service incorporating new information and communication technologies.
An all-year-round welcome to suit our visitors:
- Provide a reception area and an information area that are easily accessible.
- Guarantee free access to tourist information 24/24 and 7/7 via our interactive terminal.
- Welcoming visitors and local inhabitants at least 240 days a year, Saturday and Sunday included during tourist or entertainment periods.
- Respond all year round to requests of any kind.
- Provide seating.
- Facilitate and help visitors with their questions and procedures.
Welcoming foreign customers:
- Display and distribute our opening times in 2 foreign languages.
- Provide a permanent reception service run by staff speaking at least 2 foreign languages.
- Provide tourist information in at least 2 foreign languages.
Promotion
Territorial actors:
- Free information on the local tourist offer.
- Provide tourist maps, plans, tourist guides on paper.
- Communicate all classified and registered tourist accommodation with at least the name of the establishment, the postal address, the email address, the website address, the telephone number, the level of classification.
- Promote cultural, natural or leisure monuments and tourist sites with an indication of the usage rates, the periods of opening to the public, the website and telephone and postal contact details.
- Regularly update our tourist information.
- Present the full range of qualified services available in our service area for all types of customer.
- Provide access to consult the availability of classified accommodation.
- Post emergency telephone numbers outside.
Animations and events:
- Promoting events and entertainment in Bénodet and more broadly in southern Finistère.
Respect for the Tourism Quality Mark
- Respect the requirements of the Quality Tourism mark.
- Process any complaints and measure visitor satisfaction.